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Hi Eloise, the red light indicates either that the battery is less than 15% charged (flashing alternately with the voltage indicator) or that your device is in ‘travel mode’ after you have pressed and held the power button. Connecting/disconnecting with a USB-C port will reactivate the device.
If the battery does not work as usual after trying this, please contact FK Irons for a solution as the battery may be damaged.
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